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Frequently Asked Questions
Q1. What is the Minimum Order Quantity (MOQ)?
Please send us an inquiry with your specific requirements, and we will check the minimum quantity for your selected items.
Q2. How can I receive a detailed price list?
Simply provide us with the product names and your detailed requirements. Our team will prepare and send the pricing information at the earliest convenience.
Q3. What is the estimated delivery time for orders?
Delivery times typically range from 7 to 30 days following receipt of the deposit, depending on the specific items and order volume.
Q4. Are you a manufacturer or a trading company?
We operate as both a manufacturer and a trading company, maintaining our own specialized factory to ensure high quality and competitive pricing.
Q5. Do you offer OEM/ODM services?
Yes, we fully support OEM and ODM services. We can customize logos on handles and pouches as per your brand identity.
Q6. How long does it take to receive samples?
In-stock samples can be dispatched within 3 days. For customized OEM samples, the lead time is approximately 5-10 days.