Frequently Asked Questions
Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
How can I make my custom logo and packaging?
The listed price does not include a custom logo. You can contact us directly to discuss your specific logo or custom packaging requirements.
How long is the production lead time?
For in-stock products, delivery takes 3-7 days. For custom goods, the regular lead time is 20-45 days, depending on the order quantity.
What are the available payment terms?
We accept TT, LC, and Trade Assurance payments. If you have other payment needs, please consult with our sales team.
How long does shipping take?
Shipping by Air/Express takes approximately 7-10 days. Shipping by Sea usually takes 15-45 days depending on the destination port.
How are product quality issues handled?
We have a professional after-sales department dedicated to solving 100% of quality problems. You can feel secure in our cooperation and communication.