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Frequently Asked Questions
Q1: Can I obtain product samples?
Yes, some samples are provided free of charge, while others may require a small fee. Shipping costs are typically collected upfront and refunded upon placing a formal order.
Q2: Do you support OEM for private labeling?
Yes, we accept OEM projects for customer brands. Please note that a Minimum Order Quantity (MOQ) will be required.
Q3: What quality certifications do you hold?
Our products and facilities are compliant with international standards including CE, ISO, TUV, and BSCI.
Q4: What is the typical delivery timeline?
Sample lead time is approximately 5-7 days, while bulk production typically takes around 30 days depending on order volume.
Q5: What shipping methods are available?
We offer shipping via sea to your nearest port, air freight to your warehouse, or door-to-door express delivery (DHL, UPS, FEDEX, TNT, EMS). Tracking numbers are provided for all shipments.
Q6: Do you perform quality inspections before shipping?
Yes, we conduct a rigorous 100% QC inspection procedure before any products are dispatched to ensure quality consistency.
AMOVELLE Beauty
